Reference

What You Agree to When You Use zd77

These terms set out the rules for your account on zd77 — how you access the platform, how payments through bKash, Nagad, and Rocket are handled, and what we both agree to.

Account holder rulesbKash, Nagad, Rocket paymentsEligibility by regionAccount security obligations
zd77 What You Agree to When You Use zd77
HOW WE HANDLE IT

Account Security and Your Data Under These Terms

We take the obligations in these terms seriously on our side too. Here is how we handle the key areas that affect your account day to day.

Account Verification

We verify accounts using the mobile number and payment method you register. bKash, Nagad, or Rocket details must match the account holder name to pass verification.

Data Retention

We keep your account records for as long as required by applicable law in your eligible region. You can request a summary of what we hold by contacting support.

Access and Changes

You can request corrections to your account details at any time through the account settings page or by contacting support with your registered mobile number.

Account Closure

To close your account, contact support directly. Any confirmed wallet balance will be returned to your registered bKash, Nagad, or Rocket account after identity checks clear.

TERMS CONTACT

Reach Us About Your Terms Questions

If any part of these terms is unclear or you need to raise a concern about your account, our support team handles terms-related queries directly. Reach out through any of the channels below and reference your account ID so we can pull up your details quickly.

Team online

Live Chat

Open the chat window from your account dashboard. Available for account and terms queries during our published support hours.

Email Support

Send your terms or account question to our support address. Include your registered mobile number so we can verify your account.

Help Centre

Our help pages cover common terms questions — account closure, payment disputes, and eligibility checks — with step-by-step answers.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice.

These terms apply to anyone who opens or uses a zd77 account. Access depends on your local law and whether your region is currently supported. If you are unsure, check with support before registering.

We will notify you before any material change takes effect, using your registered contact details. Continuing to use your account after that notice means you accept the updated terms.

Any confirmed balance in your account wallet is returned to your registered bKash, Nagad, or Rocket account once identity verification is complete. Pending transactions are resolved first.

Contact our support team with your registered mobile number and account ID. We will provide a summary of the data we hold on your account in line with applicable law.

Where a clause conflicts with applicable law in your eligible region, that clause does not apply to you. The rest of the terms remain in force. We aim to keep our terms aligned with local requirements.

Raise a dispute through live chat or email support, quoting your transaction reference and the payment method used — bKash, Nagad, or Rocket. We will investigate and respond within the timeframe stated in our support policy.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.